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Compliments and complaints at The Children's Trust School

The Children’s Trust is committed to providing consistently high standards of service. To that end, we have made our complaints policy publicly available for you to view below. We would love to hear any feedback you have about The Children's Trust School, please don't hesitate to get in touch and let us know what you think. You can contact us here.

Our Complaints Policy

All complaints must be handled thoroughly without delay and with the aim of satisfying the complainant whilst being fair and open with those involved. There is a need to view complaints positively as a valuable contribution to improving services. The Children’s Trust is committed to identifying lessons learnt so services can be improved. DOWNLOAD: Complaints [288KB]

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