IT Helpdesk Assistant


Location: Tadworth Court, Tadworth, Surrey, KT20 5RU Duration: Ongoing Time commitment: Minimum 4 hours a week  About The Children's Trust: The Children's Trust is the UK's leading charity for children with brain injury. Come and join our team of 500 dedicated volunteers who support us in the vital work that we do, to give children with brain injury the best life possible. Role purpose: We are looking for an IT Helpdesk Assistant to be part of a busy, friendly and dynamic team providing essential administrative support with our helpdesk. What will the role involve? Answering phone callsLogging and updating helpdesk requests, customer service, opportunity for development within the role.  What skills and experience will you need? 
  • Confidence with Microsoft Office 
  • Friendly and professional phone manner 
  • Adaptability and flexibility 
  • A 'cando' attitude 
What can this role offer you?
  • Develop IT administrative skills and experience to further your future career ambitions 
  • References for any future job
  • Volunteer certificate and recognition of thanks
  • Local travel and lunch expenses will be paid in line with our policy
  • Induction and support 
How to apply: Please download and complete the application form and email to with 'IT Helpdesk Assistant' in the subject heading.
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